Request for Information Portal
Please read below before submitting a request
Isle of Wight NHS Trust works in partnership with Portsmouth Hospitals University NHS Trust and both trusts are led by a single team of executives supported by a local Trust Leadership Team. As part of this alignment, from Tuesday 1 July 2025 the AMS domain will change to www.iowandphu-nhs.ams-sar.com
Both trusts have seen a sudden rise in Subject Access Requests, causing potential delays. Requests may not be completed within the statutory timeframe. We apologise for any inconvenience this may cause and assure you that our team is working hard to complete all requests promptly. Thank you for your cooperation at this time.
As separate data controllers, both trusts have a legal requirement to support information requests for various legal statutory and regulatory requirements.
The trust’s Information Governance Department will manage this portal to ensure that requests are responded to and actioned as appropriate.
Please see the trust's privacy policies for the Isle of Wight NHS Trust and Portsmouth Hospitals University Trust for further information about how the trust's handle your data.
Subject Access Requests (SAR) – Data Protection Act 2018
Article 15 of the UK General Data Protection Regulation (UK GDPR) gives individuals, and/or their authorised representatives, the right to access copies of the information that an organisation holds on them – with some exemptions. These requests are known as Subject Access Requests (SARs). There is no charge for SARs; except in certain circumstances - such as if the request is deemed to be excessive or ‘manifestly unfounded’.
Access to Deceased Records - Access to Health Records Act 1990 (AHR)
For requesting the records of a deceased patient, only the executor, administrator or any person who may have a claim arising out of the patient's death - with proof of such, have an absolute right to the records. A grant of probate, letters of administration or a copy of the current Will are accepted as proof. Other persons may apply either with written permission from the executor or by giving their reason for making a claim to access the records.
Article 15 of the UK General Data Protection Regulation (UK GDPR) gives individuals, and/or their authorised representatives, the right to access copies of the information that an organisation holds on them – with some exemptions. These requests are known as Subject Access Requests (SARs). There is no charge for SARs; except in certain circumstances - such as if the request is deemed to be excessive or ‘manifestly unfounded’.
Access to Deceased Records - Access to Health Records Act 1990 (AHR)
For requesting the records of a deceased patient, only the executor, administrator or any person who may have a claim arising out of the patient's death - with proof of such, have an absolute right to the records. A grant of probate, letters of administration or a copy of the current Will are accepted as proof. Other persons may apply either with written permission from the executor or by giving their reason for making a claim to access the records.
How to make a request
How to make a request
When making a request, please ensure the correct application type is selected. This will enable the team to process your request effectively.
A user guide is available to help you through the process.
Please find our frequently asked questions
To make a request please use the Online Portal
Contact Details
If you need support with a FOI or EIR request please e-mail:
| Isle of Wight NHS Trust | iownt.freedomofinformation@nhs.net |
| Portsmouth Hospitals University NHS Trust | pho-tr.foirequest-portsmouth@nhs.net |
If you need support with a SAR or AHR request please e-mail:
| Isle of Wight NHS Trust | iownt.dsr@nhs.net |
| Portsmouth Hospitals University NHS Trust | pho-tr.PHTHealthRecords@nhs.net |
Get Started Online
The fastest and most efficient way of making an information request is online via this Access Portal. Please create an account or login with your existing credentials if you already have one. With an account, you will be able to answer any questions we have concerning your request and track the progress we are making.
We look forward to hearing from you.
We look forward to hearing from you.
Community and Mental Health Records for Isle of Wight patients: From 1 May 2024, Community and Mental Health & Learning Disabilities services that were previously provided by the Isle of Wight NHS Trust have transferred to Hampshire and Isle of Wight NHS Foundation Trust. Consequently, Hampshire and Isle of Wight NHS Foundation Trust are now the data controller for any new or ongoing cases for these services.
If you are enquiring about a service that has transferred and wish to make a Subject Access Request, please contact Hampshire and Isle of Wight NHS Foundation Trust at: accesstorecords@southernhealth.nhs.uk
If your enquiry is about a service that has not transferred, or if you used the service and were discharged before 1 May 2024, please continue to use the Online Portal to submit your request.
If your enquiry is about a service that has not transferred, or if you used the service and were discharged before 1 May 2024, please continue to use the Online Portal to submit your request.